Return and Refund Policy At Tara’s Candies, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, please review our return and refund policy below. Returns We accept returns under the following conditions: - Eligibility: Returns are accepted for unopened, unused, and undamaged items in their original packaging. - Timeframe: Returns must be initiated within 14 days of receiving your order. - Non-Returnable Items: Due to the perishable nature of our products, we cannot accept returns on opened or consumed items, unless they are defective or damaged upon delivery. How to Initiate a Return To initiate a return, please contact our customer service team at: - Email: [Customer Service Email] - Phone: [Customer Service Phone Number] Provide your order number, the item(s) you wish to return, and the reason for the return. We will provide instructions on how to return your item(s). Refunds Once we receive and inspect your returned item(s), we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. - Full Refunds: Granted for items returned in their original condition. - Partial Refunds: May apply if the returned item shows signs of use or damage not caused by us. - Shipping Costs: Original shipping costs are non-refundable. The customer is responsible for return shipping unless the return is due to a defective or incorrect item. Damaged or Defective Items If your order arrives damaged or contains defective items: - Contact us immediately with photos of the damaged product and packaging. - We will offer a replacement, refund, or store credit at no additional cost to you. Exchanges We currently do not offer direct exchanges. To replace an item, please initiate a return and place a new order for the desired product. Contact Us For any questions or concerns about our Return and Refund Policy, please reach out to us: Tara’s Candies [Email Address] [Phone Number]
